Page 36 - Ribbons and More Catalog 2023
P. 36
General Information
CAMERA READY ART: ARTWORK RETURN POLICY:
‘Camera-ready’ refers to art and copy that is ready to be transferred Artwork will be returned if clearly requested on the purchase order
to plates or screens without any retouching. Retouching includes or requested in writing. Artwork will be shipped via UPS ground.
art that has to be retraced, redrawn or reworked on the computer Distributors responsible for freight charges.
or by an artist. Images or type should be in black on a clean white
background with at least 600 DPI (dots per inch). If artwork consists of ACKNOWLEDGEMENTS:
several colors, a separate piece of art must be supplied for each color All orders will be acknowledged via fax or email. Please advise
along with a composite. Colors have to be marked on each piece of customer service immediately of any changes and/or correction that
artwork. Original art is reproduced using a high-resolution scanner. have to be made. All changes must be made in writing.
Any imperfection in the submitted camera-ready artwork will appear
on the final product. Customer service will notify customer if camera- RE-ORDERS:
ready artwork needs corrections or if new art has to be submitted. For some products, there are no art or plate charges for exact re-
orders. Please see individual products for re-order set-up charges.
COMPUTER ART: Plates and artwork are kept on file for 3 years from the last order date.
No art charge will be applied if camera-ready artwork is supplied If re-orders are placed more than 3 years after last order date, plate
on disk, e-mailed or uploaded to our website. All artwork (logos and art charges may apply. A copy and/or color change charge still
and copy) must be complete and in the position required. Artwork applies for re-orders with copy and/or color changes. Re-orders must
provided by e-mail or on disk must be vectorized for spot colors; contain the customer number, P.O. number and/or factory job number
otherwise products will be run as four-color process. All fonts must be plus a copy of the artwork to ensure correct artwork is used.
provided with the art or type must be converted to path. If factory has
to vectorize raster art additional art charges may apply. QUOTES:
Only written quotes will be honored. Factory is not responsible for
NOT CAMERA READY ART: errors on a verbal quote where written confirmation is not received
Copies, hand sketches, FAX transmissions, poorly printed stationery, prior to production. Please reference quote number and date on
business cards, letter head, decals, photo copies and laser prints less order. Quotes are valid for 90 days from date of issue.
than 600 DPI are NOT Considered CAMERA READY ARTWORK. If
any of the above artwork is provided, and any retracing, redrawing CANCELLATIONS:
or reworking has to be done, the following charges may apply: All cancellations must be in writing (fax or e-mail). Phone cancellations
Typesetting N/C, Halftone Screens (Black & White photos) $40.00 are not acceptable. Cancellation charges are determined by the
per photo, Color Separation (Photos & Transparencies) $75.00 per amount of work completed at time of cancellation. Minimum charge is
photo, Custom Artwork & Retouching $50.00 per hour. $20.00 plus any costs incurred.
FULL COLOR IMPRINTS: CUSTOM SHAPE PRODUCTS:
Full color imprints are only available on some products. A color proof Computing square inches: The area for custom shape products is
(such as a chromalin, photo or printed piece) must be provided for measured by multiplying the maximum height by the maximum width.
press matching. Factory has no liability for final product appearance (EX. 3.5” high X 2.5” wide = 8.75 sq. inches).
unless proofs have been ordered and approved prior to production.
LIABILITY CLAIMS:
LAYOUT: All merchandise becomes the customer’s property upon delivery to
Factory will layout copy to best fit image area unless camera-ready the carrier. Lost shipment claims must be made in writing within ten
artwork is provided. (10) days of the ship date. Damaged shipment claims must be made
directly with the carrier.
COLOR/COPY CHANGES:
For Offset printed products add $25.00 per change per copy or color. TRADEMARK AND COPYRIGHT:
See individual product page for minimum quantity. Copy change does The customer accepts full responsibility for claims or litigation
not apply to change of logos or other special designs. To receive arising from alleged infringement of trademarks or copyrights on any
combined quantity pricing, the item, size, colors and shape must be requested design(s) or copy. In some cases a release letter from the
the same. trademark or copyright owner may be required.
PLATE CHARGES: CATALOG PHOTOGRAPHY:
The first plate is included on most items. See individual product page. Logos used on our website, emails, flyers and catalogs are for
There is one plate charge per additional imprint color of $25.00 for illustrative purposes only. They do not imply endorsement, nor are
offset printed products. any items with these specific logos for sale to anyone other than
parties expressly authorized.
SPECIAL COLORS:
For each metallic or day-glow imprint or background color for offset Ribbons and More by TL Productions
printed products, include one additional running charge. #3 Northgate Plaza
Brookings, OR 97415
CONSECUTIVE NUMBERING:
The set-up charge for consecutive numbering is $50.00. Items are Email: info@ribbonsandmore.com
not packed in order. If “in order” packing is required, please contact Website: RibbonsAndMore.com
customer service for a quote. Production time for consecutive Toll Free: (866)469-0601
numbering orders is 10 working days. Fax: (877)459-9288